Privacy

1. Introduction

Welcome to Kelpshark Freediving ("we," "our," or "us"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website Kelpshark-Freediving.com (the "Website") or use our coaching services.

By using this Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us

• Contact details (e.g., name, email, phone number) when you sign up, book a session, or contact us.
• Payment details (if applicable) for processing transactions. We use secure third-party payment processors and do not store payment details.
• Coaching-related information you provide voluntarily, such as responses to coaching exercises.

B. Information Collected Automatically

When you visit our Website, we may collect:

• Technical data (e.g., IP address, browser type, operating system).
• Usage data (e.g., pages visited, time spent, click patterns).
• Cookies and tracking technologies (see Section 6).

C. Information from Third Parties

We may receive information from third-party service providers, such as analytics tools, payment processors, or social media platforms if you interact with our content.

3. How We Use Your Data

We collect and process personal data for the following purposes:

• To provide, improve, and personalize our coaching services.
• To respond to inquiries and communicate with you.
• To process transactions securely.
• To analyze Website usage and improve functionality.
• To comply with legal obligations.
• To send updates, promotions, or newsletters (you can opt out anytime).

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing (for GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under these legal bases:

• Consent – When you provide your information voluntarily.
• Contractual Obligation – When data is necessary to deliver coaching services.
• Legal Compliance – When required by law or regulations.
• Legitimate Interests – To improve services and prevent fraud.

5. Data Sharing & Third-Party Services

We may share your data with:

• Service providers (e.g., email platforms, payment processors) who assist us in running our business.
• Legal authorities if required by law or in response to legal processes.
• Business transfers if we merge, sell, or restructure our business.

All third-party providers are required to process data securely and in compliance with privacy laws.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience.

Types of Cookies We Use:

• Essential cookies – Required for website functionality.
• Analytics cookies – Help us analyze user behavior (e.g., Google Analytics).
• Marketing cookies – Used for advertising and social media integration.

You can manage your cookie preferences via your browser settings.

7. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (for GDPR & Other Privacy Laws)

Depending on your location, you may have the following rights:

• Access – Request a copy of your data.
• Correction – Request corrections to inaccurate data.
• Deletion ("Right to be Forgotten") – Request deletion of your data.
• Objection – Object to certain types of processing.
• Data portability – Request transfer of your data to another service.
• Withdraw consent – If you previously gave consent, you can withdraw it anytime.

To exercise these rights, contact us at [Your Email].

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

11. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors. If you believe a minor has provided personal data, contact us for removal.

12. International Data Transfers

If you are located outside Germany, please be aware that your data may be transferred to and stored in countries with different data protection laws. We take necessary steps to ensure your data is protected.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Last updated: 02/2025

14. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact:

Kelpshark Freediving

‍Email: kelpsharkfreediving@gmail.com
Address: Rua Maria 51, Lisbon, Portugal

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